FAQ – Frequently Asked Questions
Products
- What materials are the letters made of?
- Are the products suitable for outdoor use?
- Is it possible to order a single element?
Orders
- How does the ordering process work?
- Will I receive a design preview?
- Can I modify my order after placing it?
Payments
- Which payment methods are available?
- Do you issue invoices?
- When does production start?
Other
- What should I do if the product arrives damaged?
- How can I submit a complaint?